Your agent passed the demo. The demo was built by the people who built the agent.
ClearAgents is the independent audit for production AI agents. Calibrated human evaluators run 80+ real-world and adversarial scenarios against your agent — no code access, no integration — and hand you a scored, board-ready report in five business days. Think of it as the penetration test for AI agents.
The reliability gap is measured. It's just not measured at your company.
AI agent incidents the average organization experienced last year — each requiring human correction.
IBM INSTITUTE FOR BUSINESS VALUE, 2026 ↗technology executives say they're held accountable for AI systems they don't fully control.
IBM IBV, 2026 ↗teams with observability vs teams actually running evaluations. Most agents are instrumented. Few are verified.
LANGCHAIN, 2026 ↗of agentic AI projects will be canceled by end of 2027 — unclear value, inadequate risk controls.
GARTNER ↗Observability tells you what your agent did. Evaluation tells you what your team thought to check. Assurance tells you — and everyone you answer to — what an independent expert found.
Three reasons people call us.
You ship an agent.
An enterprise prospect just asked how you test it. Your next release raises its autonomy. Or something happened in production and you'd rather find the rest yourself.
The CARA Audit →You bought one. Or inherited one.
You're accountable for agents you didn't build and can't fully see. The board is asking questions your dashboards can't answer.
The CARA Audit for deployers →You're about to sign for one.
Before the contract, the diligence, or the renewal: an independent reliability audit of the vendor's agent, commissioned by you.
CARA for Procurement →Every layer of software earned an independent check. Agents are next.
Financial statements got auditors. Networks got penetration tests. Cloud got SOC 2. Each time, the pattern was the same: once real money and liability attached, self-reporting stopped being enough.
AI agents now take actions, spend money, and speak with legal force — a tribunal has already held a company liable for what its chatbot said. But the verification layer doesn't exist yet. Builders grade their own homework. Tools measure what builders thought to measure.
ClearAgents is that layer. We don't sell the platform, the model, or the fix. We sell the one thing none of them can: an independent answer.
Production agents don't fail loudly. They leak.
No alarm fires when an agent quietly starts giving wrong answers — just churn, tickets, refunds. Until the loud one: the incident that ends your AI program's credibility.
Tasks dropped mid-workflow
The agent quits a multi-step process without telling the user — who silently gives up.
Silent behavior changes
An upstream model update shifts behavior overnight, and nobody flagged it.
Tool over-triggering
Unnecessary API calls bleeding cost on every single interaction.
Scope & safety breaches
The agent coaxed into leaking its prompt, mishandling PII, or acting out of bounds.
Non-determinism
Same question, different quality every time — quietly eroding user trust.
You can’t see any of it
You can’t fix what you can’t see. The first step is making the failures visible.
Tools measure what's easy. We find what breaks.
Automated platforms catch what's deterministic. They don't think like a frustrated customer, a confused first-timer, or a deliberate attacker. That's the layer where agents fail with real people — and the layer we own.
| Capability | Eval tools | ClearAgents |
|---|---|---|
| Automated metric scoring | ✓ | ✓ |
| Human adversarial judgment | — | ✓ |
| Real-user failure simulation | — | ✓ |
| Business-logic gap detection | — | ✓ |
| No code or system access needed | — | ✓ |
| 90-day prioritized fix roadmap | — | ✓ |
Braintrust, Galileo, and Arize are the instrument panel. We're the independent inspection. Our best clients run both.
Five dimensions. 80+ scenarios. Five days. One number.
CARA — the ClearAgents Reliability Audit — scores your agent 0–100 across the five dimensions where production agents actually fail, benchmarked against your vertical.
An audit you can trust is an audit with nothing to sell you.
Our findings arrive before any proposal ever does. You own the full report, every finding, and the 90-day roadmap outright — whether or not you ever buy anything again. If you want help fixing what we find, our parent company Ingenize offers managed reliability operations, and we disclose that relationship here, in writing, before you're a client. That's the arrangement an independent audit requires. We built the firm around it.
If we find nothing serious, half your money back.
If a complete CARA audit surfaces no Critical or High-severity findings, we return 50% of the fee. We price the risk onto ourselves — because in three years of watching this market, we have never seen a production agent with nothing serious to find. Payouts to date: zero. We publish the day that changes.
Thirty minutes. Three to five real findings. Zero obligation.
Describe your agent to a senior evaluator. Leave with findings on the spot — whether or not you ever buy anything. The call costs nothing. The incident you didn't catch costs the average enterprise $4.4M.